Shipping Policy – KCPerformance B.V.

At KCPerformance B.V., we ship high-performance automotive parts, drivetrain components and CNC-machined products worldwide. This Shipping Policy explains how we process, ship and deliver your order.

Business Information

Company Name: KCPerformance B.V.
Location: The Netherlands
Email: info@kcperformance.eu

Worldwide Shipping

We ship worldwide. Shipping costs are calculated automatically at checkout based on destination, weight and package dimensions. We do not offer flat-rate shipping or free shipping.

Order Processing Time

In-stock products ordered before 15:00 (CET – Central European Time, The Netherlands) are typically processed and shipped the same business day.

Orders placed after 15:00 CET will be processed on the next business day.

We process and dispatch shipments from Monday through Friday. We do not ship on Saturdays, Sundays or official public holidays in The Netherlands. Orders placed during weekends or public holidays will be processed on the next available business day.

For custom CNC-machined parts and made-to-order products, production lead times may vary. Estimated lead times are stated on the product page. If no lead time is mentioned, customers are advised to contact us at info@kcperformance.eu prior to ordering.

Shipping Carriers

We select the most suitable carrier at the time of shipment to ensure the best delivery conditions. We commonly ship with:

• UPS
• FedEx
• DPD

Carrier selection depends on destination, parcel size and service availability.

All shipments include tracking. Tracking information will be provided by email once your order has been dispatched.

Estimated Delivery Times

• The Netherlands: 1–3 business days
• European Union: 2–7 business days
• International (Worldwide): 5–14 business days

Delivery times are estimates only and may vary due to customs procedures, carrier delays or peak shipping periods.

Customs Duties & Import Taxes

For shipments outside the European Union, import duties, VAT, customs clearance fees or other local charges may apply.

All import duties and taxes are the responsibility of the customer. KCPerformance B.V. does not cover or reimburse any customs-related costs.

We are not responsible for delays caused by customs authorities.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination country
• Package weight
• Package dimensions

Due to the nature of performance automotive components such as transmission adapters, differential adapters and drivetrain parts, shipping costs may vary depending on size and weight.

Incorrect Address Information

Customers are responsible for providing accurate and complete shipping information. If a shipment is returned due to incorrect address details, additional shipping costs may apply for reshipment.

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the packaging and damaged product.

If a shipment is lost in transit, please contact us so we can initiate an investigation with the carrier.

Contact Information

For any questions regarding shipping, delivery times or custom production lead times, please contact:

KCPerformance B.V.
Email: info@kcperformance.eu

We are committed to delivering high-quality performance automotive parts worldwide with professional handling and reliable logistics solutions.